Responsible Gaming
at bazibet

1 Our Commitment to Safe Play

At bazibet, responsible gaming is not a regulatory checkbox — it is a core value embedded in how we design and operate our platform. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, Khulna, and beyond, and we take our duty of care to every one of those players seriously.

Our responsible gaming framework is built around three pillars: prevention, protection, and support. Prevention means ensuring that only eligible adults aged 18 and above can open a bazibet account. Protection means providing practical tools — deposit limits, time-outs, self-exclusion — that empower players to manage their gambling behaviour. Support means having a knowledgeable, compassionate 24/7 team ready to help any player who feels they may be losing control.

We believe that the vast majority of our players enjoy gambling as a leisure activity without any harm. However, for a small number of individuals, gambling can become problematic. bazibet is committed to identifying those individuals early and providing them with the resources they need, whether that is a short cooling-off period or a longer-term self-exclusion from the platform.

All responsible gaming tools described on this page are available free of charge to every registered bazibet player. To access them, log in to your account and navigate to the Responsible Gaming section of your account settings, or contact our support team directly via live chat — available around the clock, every day of the year.

2 Age Restriction — 18+ Only

Before any player can make their first deposit or place their first bet on bazibet, they must complete our Know Your Customer (KYC) verification process. This process requires the submission of a government-issued identity document — such as a National ID card or passport — that clearly shows the player's date of birth. Any applicant found to be under 18 years of age will have their account permanently closed and any deposited funds returned.

If you are a parent or guardian and you are concerned that a minor in your household may have accessed bazibet or any other gambling platform, we urge you to contact our support team immediately. We will investigate and close the account without delay. We also strongly recommend implementing parental control software on shared devices — see the Parental Controls section below for guidance.

bazibet conducts periodic audits of account data to identify accounts that may have been registered using falsified age information. Where an account is found to have been registered by a minor, it will be closed and the matter will be escalated appropriately. Attempting to circumvent our age verification processes is a serious breach of our Terms & Conditions.

3 Deposit Limits

Deposit limits are one of the most effective tools for keeping gambling within your personal budget. By setting a cap on how much you can deposit into your bazibet account over a given period, you prevent the risk of chasing losses or depositing beyond your financial means.

All deposit limits are denominated in Bangladeshi Taka (BDT) and apply across all payment methods available on bazibet, including bKash, Nagad, Rocket, Upay, and supported bank transfers. Setting a limit via one payment method automatically applies it to all others — there is no way to bypass a deposit limit by switching payment channels.

You can set, view, or reduce your deposit limits at any time by logging into your account and visiting the Responsible Gaming settings. You may also request a limit adjustment via our 24/7 live chat. Remember: any request to lower a limit takes effect immediately, while any request to raise or remove a limit is subject to the mandatory cooling-off waiting period shown in the table above. This asymmetry is intentional — it is designed to protect you during moments of impulsive decision-making.

4 Time-Out Features

Sometimes the best thing a player can do is step away from gambling for a defined period. bazibet's time-out feature allows you to do exactly that — suspend your account for gambling purposes for a short, fixed period without permanently closing it.

During an active time-out period on bazibet:

• You cannot log in for gambling purposes or access any game lobby.
• All pending deposit requests are cancelled and returned to your payment method.
• Any marketing communications from bazibet are paused for the duration of the time-out.
• The time-out cannot be reversed early — it runs to completion before your account is reactivated.
• Pending withdrawals of existing account balance will still be processed normally.

Available time-out durations on bazibet are 24 hours, 48 hours, 7 days, and 30 days. To activate a time-out, visit the Responsible Gaming section of your account settings or contact our 24/7 support team via live chat. The time-out takes effect within minutes of the request being confirmed.

5 Self-Exclusion

Self-exclusion is a formal, binding agreement between you and bazibet that prevents you from accessing the platform for gambling purposes for a minimum of 6 months. It is the strongest responsible gaming tool available on bazibet and is intended for players who have identified that gambling is causing them genuine harm.

Self-exclusion periods available on bazibet are as follows:

• 6 months — The minimum self-exclusion duration. Cannot be reversed under any circumstances before the period expires.
• 1 year — Recommended for players who have experienced repeated difficulties controlling their gambling.
• 5 years — For players whose gambling has caused significant financial, social, or personal harm and who require a long-term break.
• Permanent / Indefinite — A lifelong exclusion from bazibet. This option is irreversible. If you choose permanent self-exclusion, your account will be closed and cannot be reopened under any circumstances.

When a self-exclusion is active, bazibet will close your account to all gambling activity immediately. Any remaining account balance will be refunded to your verified payment method within 5 business days. All marketing communications will be permanently suppressed for the duration of the exclusion period.

At the end of a time-limited self-exclusion (6 months, 1 year, or 5 years), you will not automatically regain access to your account. You must contact bazibet support and make an explicit, deliberate request to have your exclusion lifted. A mandatory 7-day reflection period applies before reactivation is processed, giving you time to reconsider.

To request self-exclusion, contact our 24/7 support team via live chat or send a plain-text email to support@bazibet. Your request will be acknowledged and processed within 24 hours. During this processing window, your deposit capability will be suspended immediately while the full exclusion is put in place.

6 Signs of Problem Gambling

Problem gambling does not always announce itself clearly. It can develop gradually over weeks or months, and many people experiencing it are not initially aware of the extent to which gambling has begun to affect their lives. The following checklist highlights common warning signs. If several of these apply to you, we strongly encourage you to speak with our support team or seek professional help.

Remember: acknowledging a problem is the first and most important step toward addressing it. You do not need to be in crisis to ask for help. bazibet's support team will treat any responsible gaming enquiry with complete confidentiality and without judgement.

7 Support & Resources

If you believe gambling is becoming a problem for you or someone you care about, reaching out for help is the right thing to do. bazibet's own support team is available 24 hours a day, 7 days a week via live chat and can help you activate any of the responsible gaming tools described on this page immediately.

In addition to the support available directly through bazibet, we encourage players who need professional guidance to seek help from qualified counselling services. Talking to a professional — whether in person, by phone, or online — can make a significant difference in recovery from problem gambling.

If you are in Bangladesh and feel that gambling has become a serious problem, please contact your nearest mental health service or speak with a trusted medical professional. Financial counselling services are also available across major cities including Dhaka, Chittagong, and Sylhet, and can help you develop a plan for managing debts that may have arisen from gambling activity.

bazibet's support contact email is support@bazibet (plain text — not a clickable link). You may also reach us at any time via the live chat widget available on every page of the bazibet platform. When contacting us about a responsible gaming matter, simply mention it at the start of your chat or email and you will be connected to a team member trained in this area.

8 Parental Controls

If you share a computer, tablet, smartphone, or other internet-connected device with children or teenagers, it is important to take steps to ensure that they cannot access gambling websites including bazibet. While bazibet operates a strict 18+ policy and age verification at registration, parental controls on shared devices provide an additional layer of protection at the device level.

We recommend that parents and guardians take the following practical steps:

• Install parental control software on all shared devices. Software such as Net Nanny, Qustodio, or the built-in parental controls available in Windows, macOS, iOS, and Android can block access to gambling websites across all browsers.
• Use a separate user account for your gambling activity on shared computers, secured with a password that children do not have access to.
• Never save your bazibet password in a shared browser profile. Use a password manager that requires a master password known only to you.
• Log out of bazibet after every session, especially on mobile devices that may be used by other family members.
• Have age-appropriate conversations with teenagers about the risks of gambling. Research consistently shows that open family discussion is one of the most effective preventative factors against youth problem gambling.

If you suspect that a minor has already created a bazibet account using falsified age information, please contact our support team immediately. We take underage gambling extremely seriously and will close the account and refund any deposits without delay. All such cases are handled with complete confidentiality.